dispatch and Delivery

Delivery time of your order

You will receive a despatch confirmation email after the goods have been despatched. If you registered during the order process, you can see the tracking code in your account after the goods are despatched.

Standard dispatch time: 2-5 working days, depending on the country of delivery (2-3 working days within Germany).
The actual dispatch time is indicated after entering the delivery address in the check-out.

Express dispatch time: 1-2 working days, depending on the country of delivery (Mondays - Fridays)


Shipping costs

Free standard shipping over: € 40.
Free standard delivery for France and Belgium from 100€.

 

For deliveries to Non-EU countries such as Great Britain, Norway, Switzerland etc., please order in our online shop for non-EU countries!


We charge the following shipping costs for delivery of the goods (as of April 2024):

 country of delivery Standard shipping Express shipping
costs deliverer costs deliverer
 Belgium 9,95 € Warenpost* 19,95 € FedEx
 Bulgaria 9,95 € DHL 39,15 € FedEx
 Denmark 9,95 € DHL 19,95 € FedEx
 Germany 4,95 € DHL 9,95 € UPS
 Estonia 9,95 € Warenpost* 39,15 € FedEx
 Finland 9,95 € Warenpost* 19,95 € FedEx
 France 9,95 € DHL 19,95 € FedEx
 Greece 9,95 € Warenpost* 19,95 € FedEx
 Ireland 9,95 € Warenpost* 19,95 € FedEx
 Italy 9,95 € DHL 19,95 € FedEx
 Croatia 9,95 € Warenpost* 43,05 € FedEx
 Latvia 9,95 € Warenpost* 39,15 € FedEx
 Lithuania 9,95 € Warenpost* 39,15 € FedEx
 Luxemburg 9,95 € DPD 19,95 € FedEx
 Malta 9,95 € DHL 19,95 € FedEx
 Netherlands 9,95 € Warenpost* 19,95 € FedEx
 Austria 5,95 € GLS 19,95 € FedEx
 Poland 9,95 € Warenpost* 19,95 € FedEx
 Portugal 9,95 € Warenpost* 19,95 € FedEx
 Romania 9,95 € Warenpost* 39,15 € FedEx
 Sweden 9,95 € Warenpost* 19,95 € FedEx
 Slovakia 9,95 € Warenpost* 47,85 € FedEx
 Slovenia 9,95 € Warenpost* 39,15 € FedEx
 Spain 9,95 € Warenpost* 19,95 € FedEx
 Czech Republic 9,95 € Warenpost* 39,15 € FedEx
 Hungary 9,95 € Warenpost* 39,15 € FedEx



* From a value of goods of 160€ the dispatch takes place via DHL.


Drop-off authorisation:

Important note: If you allow a parcel service to leave items at the desired location, the risk of loss and theft is transferred to you as the recipient. If the parcel cannot be found at the drop-off location, the purchase price will not be refunded.